SHIPPING & HANDLING

Shipping Policy — OfficeXpressUSA

OfficeXpressUSA

Professional Office Electronics

Shipping Policy

Shipping Policy

Handling Time

All orders are processed and handled within 3 to 7 business days.

Domestic Shipping — United States

  • We offer free shipping on all orders within the continental United States
  • All orders are shipped with a tracking number provided via email
  • We select the best carrier available based on rate and delivery speed. Carriers may include USPS, UPS, FedEx and others
  • If you prefer a specific carrier please contact us before your order ships and we will do our best to accommodate your request

International Shipping

  • We offer standard economy international shipping
  • International delivery may take anywhere from 15 to 30 days depending on destination and customs processing
  • All international orders are shipped with a tracking number provided via email

Signature Confirmation

We encourage customers to use their best discretion and request a signature confirmation if needed based on their delivery location. Signature confirmation is available upon request for an additional fee.

Tracking & Customer Support

We provide customer support throughout the entire transit process. If you have any questions or concerns about your shipment please don't hesitate to reach out to us.

Lost & Damaged Packages

📦

Damaged in Transit

Customer eligible for a full refund
🚫

DOA — Dead on Arrival

Customer eligible for a full refund
🔍

Lost Package

Not shown as delivered — full refund eligible

Please contact us immediately if you experience any of these issues and we will assist you promptly.